Terms of Service

 

Effective Date : January 2025

Welcome to Patalena Home. By using our website (www.patalenahome.com), you agree to the following terms and conditions.

 

1. Website Use

• You must use the website in compliance with applicable laws.

• The information you provide when creating an account or placing an order must be accurate and up to date.

 

2. Orders, Payments, and Pricing

• Orders are processed based on the prices and payment methods displayed on the site.

• Prices do not include shipping costs unless otherwise stated.

• Payments are handled securely through trusted third-party providers.

 

3. Shipping & Delivery

• Orders are shipped within the timeframes stated on the website.

• Delays may occur due to external factors, and customers will be informed when possible.

• Risk of loss or damage passes to the customer upon delivery by the courier.

 

4. Returns & Right of Withdrawal

• Customers may return products in accordance with consumer protection laws and our return policy.

• Returned items must be unused, in original packaging, and in a resalable condition unless defective.

 

5. Intellectual Property

• All content on this site, including text, images, logos, and designs, is the property of Patalena Home or licensed to us.

• Copying, reproducing, or distributing any material without permission is prohibited.

 

6. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from website use.

• Product-related damages are our responsibility only if caused by proven defect or negligence.

 

7. Modifications

• We may update these Terms of Service and the Privacy Policy at any time.

• Changes will take effect once posted on the website. Continued use of the site constitutes acceptance.

 

8. Governing Law

• These terms are governed by the laws of the Republic of Turkey.

• In the event of disputes, the courts and enforcement offices of Izmir (or company headquarters) shall have jurisdiction.