Privacy Policy

 

Effective Date : January 2025

Patalena Home (“we,” “our,” “us”) is committed to protecting your personal data and your right to privacy. This policy explains what information we collect, how we use it, how it is stored, and your rights regarding your personal information.

 

1. Information We Collect

When you visit or shop on our website, we may collect:

  • Name, surname, and contact details (email, phone)0
  • Billing and shipping addresses
  • Order and payment details
  • Technical information (IP address, browser type, device information, cookies, and site usage data)

 

2. How We Use Your Data

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To provide customer support and respond to inquiries
  • To send updates about products, services, or promotions (if you have opted in)
  • To improve website performance and user experience
  • To ensure security and prevent fraud

 

3. Data Sharing

Your personal data may be shared only with:

  • Service providers such as shipping companies and payment processors
  • Public authorities if required by law
  • Business partners, but only with your consent or as required for services

 

4. Data Retention

We retain your personal data for as long as necessary to fulfill our contractual and legal obligations. Once no longer needed, your data will be deleted or anonymized.

 

5. Cookies

We use cookies and similar technologies to:

  • Improve site functionality and ease of use
  • Analyze traffic and performance
  • Provide personalized content or offers (if permitted)

You can control cookies through your browser settings, but disabling them may affect your experience.

 

6. Your Rights

Depending on applicable law (such as GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction, update, or deletion of your data
  • Object to or restrict data processing
  • Withdraw consent for data processing
  • Request data portability
  • File a complaint with the relevant data protection authority

 

7. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. Payment details are processed through secure and encrypted systems.

 

8. Contact

If you have questions about this policy or wish to exercise your rights, please contact us:

Email : info@patalenahome.com

Website : www.patalenahome.com

Address : 1338 Sokak No: 1/204   35210 Izmir - TURKEY